Chilis - Roaches!!!
Generally, I don’t write reviews; however, after many sleepless nights, I decided to do so. On 9/18/18, I visited Chili’s in Brier Creek in Raleigh, NC to celebrate my birthday with some dear friends.
I had no idea that unwelcomed “guests” would appear! As I was eating my food, a roached appeared on my plate! I was mortified, to say the least! I had the manager come out - who quickly removed the plate (and roach) - however, she took the plate into the kitchen area which was even more concerning since the roach was clearly still on the plate.
As I reached for my purse – which was next to me on the bench – other *** crawlers appeared right next to me on the beach and on the wall! I was absolutely mortified! I was even more disgusted with just knowing the manager took my roach infested plate back not the kitchen!! Furthermore, another server came over to my table and inquired what was going on and justified the roaches by telling me that they were in the midst of a remodel so “they tend to come out”.
Are you serious? That’s no justification for Chili’s (or any restaurant for that matter) to have roaches!! I will never frequent that establishment again!!! They really need to have the Health Department pay them a visit!!
They need a complete, overhaul extermination job! Better yet, just close the establishment until you complete the remodel, and have it completely exterminated before you open your door to patrons that are looking for a nice, clean place to dine!
Reason of review: Roaches!.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
Chilis Cons: Roaches on my plate.
Location: Garner, North Carolina
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