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2.4
Details
Chilis - They gave me chewed up lemons...
Chilis - They gave me chewed up lemons...
Chilis - They gave me chewed up lemons...
Chilis - They gave me chewed up lemons...
Chilis - They gave me chewed up lemons...
Chilis - They gave me chewed up lemons...
Chilis - They gave me chewed up lemons...

Update by user Apr 02, 2018

It took almost a half hour for our burgers.

Original review posted by user Apr 02, 2018

Myself, my fiance. and my daughter dined in at the Chili's in Mission Valley in San Diego on Camino Del Rio North. I asked for water with lemon and they sent me a bowl of lemons with two very chewed up lemons sitting right...
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7 comments
Anonymous
#1770017

If life hands you a lemon, make lemonade!

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Review
#1224739 Review #1224739 is a subjective opinion of poster.
Product
Chilis Soft Drink
Reason of review
Bad quality

Chilis - I had the Worst Experience Every i told the manger & called corporate

2.7
Details
Chilis - I had the Worst Experience Every i told the manger & called corporate
Chilis - I had the Worst Experience Every i told the manger & called corporate
Chilis - I had the Worst Experience Every i told the manger & called corporate
Chilis - I had the Worst Experience Every i told the manger & called corporate
Chilis - I had the Worst Experience Every i told the manger & called corporate
Worst spot eva took a hr 2 sit down got seated no waters asked no nothing took 20mins 2 turn 2 the nba game..... still no water gor my liquor b4 water the queso was real brown neva seen it like this & waterery never will i come back 2 one ran buy back ppl and im black ghetto.... steak not well done....
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Review
#1533758 Review #1533758 is a subjective opinion of poster.
1.8
Details
Chilis - Bad customer service and food was horrible
Chilis - Bad customer service and food was horrible
Chilis - Bad customer service and food was horrible
Chilis - Bad customer service and food was horrible
Chilis - Bad customer service and food was horrible
Chili’s #56 on City line Avenue.The services was horrible. My son ordered chicken fingers,corn and fruit which the fruit look like it was old and had other food in it.I had to send it back twice. We also ordered drinks as well which took to long which I finally went to...
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4 comments
Anonymous
#1735790

Looks like something besides fruit in there. Some little green thing floating around...

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Review
#1439743 Review #1439743 is a subjective opinion of poster.
1.3
Details
Chilis - Horrible Food
Chilis - Horrible Food
Chilis - Horrible Food
1st and foremost does that burger look anything at all like the picture? Sad, server shrugged. cold fries had asked for well done. The floor manager put in another order (got a ugly look for asking) did not come out til we were done. Potato soup was so thick it was...
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1 comment
Anonymous
#1724764

The people working at Chili's act like they ain't got no Connor sense! They should be making their boogers look just as appetizing as the pictures that they advertise. You should have been given triple your money back, plus had your booger made over again and done right!

Review
#1605530 Review #1605530 is a subjective opinion of poster.
Product
Chilis Burger
Reason of review
Bad quality
Loss
$50
Preferred solution
Deliver product or service ordered

Chilis in San Antonio, Texas - Awful service ab

2.7
Details
Chilis - Awful service ab
Chilis - Awful service ab
Chilis - Awful service ab
Chilis - Awful service ab
There’s a 25 to 30 min wait but 7 empty tables. Ladies restroom was awful. Paper towel dispensers not working so no paper towels, trash everywhere. Food portion nothing like the menu. I passed by the kitchen headed to the restroom and the floor covered in food and trash.
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Review
#1499908 Review #1499908 is a subjective opinion of poster.

Chilis - Be Wary of the condition of your food

2.4
Details
Hello my husband took me to lunch todayoff cajalco corona terrible service my forn was mushy my ribs were terribleno sauce on them and my poir husbands pasta was very cold could not get a refill on our drink for the life of me super mad. Cheesecake came to the table frozen.... You need to do better.
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Review
#1705418 Review #1705418 is a subjective opinion of poster.
Product
Chilis Cheesecake
Reason of review
Bad quality
Preferred solution
Create a better dining experience.
Resolved

Resolved: Chilis - Complaint on manager

2.0
Details

Update by user Oct 05

Not resolved. The person I was with was disgusted as well.it was Hulen Street in Fort Worth.

Original review posted by user Oct 05

Staff acted like they were dead to the world, couldnt care less. I couldnt believe their attitude was worthless. One even mocked me at the table. The tea was DISQUSTING AND OLD. COMPLAINED TO MANAGER, DIDNT COME BACK TILL WE WERE LEAVING. In the meantime had to drink soda which i dont drink, just to get the food down. That location has ghetto values. And i love Chilis. Should consider shutting down that location. I was visiting that side of town. Ruineeeeeddddd my evening. Will never ever go back to that location. The staff was useless.
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Review
#1672482 Review #1672482 is a subjective opinion of poster.
Pros
  • Have always loved chilis
Cons
  • That location is embarassment to chilis
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Dead beat Chilis location

Chilis - Slow with take out on more than one occasion.

2.9
Details
Chilis - Slow with take out on more than one occasion.
Chilis - Slow with take out on more than one occasion.
Ordered food for pick up, provided a pick up time, arrive at given time and foid still not ready for over 40 mins after pick up time. This is ridiculous! This has occurred at our local Chili's in Manchester,CT.
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Review
#1560988 Review #1560988 is a subjective opinion of poster.
Service
Chilis Pick Up Service

Chilis in Colorado Springs, Colorado - Raw steak after sending it back

4.1
Details
Chilis - Raw steak after sending it back
I ordered a steak at store located at 5807 north Academy in Colorado Springs and i ordered a medium steak and it came out raw so i sent it back they stuck it in the microwave and when it returned it was still not cooked medium.
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Review
#1660389 Review #1660389 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Drinks
  • Great service
Cons
  • Service and food
Reason of review
Bad quality
Loss
$14
Preferred solution
Let the company propose a solution

Contact Chilis Customer Service

Mailing Address:
Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States
Phone:
(800) 983-4637
All Chilis Contacts

Chilis Products and Services Reviews

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Chilis in Holly Springs, North Carolina - Poor customer service

1.0
Details
Chilis - Poor customer service
Food arrived late and the ribs were cold. Took the manager a long time. Replaced order took longer. Charged us full cost despite the inconvenience. The restaurant was empty. Will not return. Gave the waitress a tip. She was kind and attentive. Apologized for the delay. Not her fault. Poor management. General Manger: Chris Brown. Location: Holly Springs, NC. Looks like another Sad Lost customer...
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Review
#1642420 Review #1642420 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Server was polite and very friendly
  • Waittress
Cons
  • Felt duped
  • Food was late
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund