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The manager Reggie Gamble needs to be retrained in customer service courtesy. He has forgotten who the customer is. A manager never belittles a customer in front of his staff and other customers. And he never tells a customer he doesn't have time to refund the...
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1.8
I liked
  • Manager joking about remaking a cold order
  • Delivery drivers parking in curbside customers parking
I didn't like
  • To go cold food taken away refund refused equals robbery
  • Unprofessionalism
  • Manager stating he could not refund my money
#1172787
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why do you sell gift cards in a state where there you have no stores? I have a gift card that cannot be used and I will be damned if I will drive 500 miles to go your store. Safeway sells gift cards to stores that don't exist in Oregon and their reply after calling...
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#1168909
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Chilis - Rack of Ribs
Chilis - Rack of Ribs
Chilis - Rack of Ribs
I went to Chili's in Wake Forest NC tonight (01/10/2018). Their ribs are usually good. I ordered a full rack of ribs. When my order came I asked my server "didn't I order a full rack of ribs"? Looking at my plate I know that a full rack of ribs is 14-16 bones depending...
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3.0
I didn't like
  • Felt duped
#1166580
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Chilis - Disappoint

Chilis
#1170994
3.0
Details
Failure to contact your consumers in a timely manner
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Chilis - Injury

Chilis
#1163366
1.3
Details
I tried contacting the Perrysburg, Ohio Chili because I was hit in the arm by a server carrying the large tray. The manager didn’t even give me any compensation as if my injury was my fault. The person never apologized who hit me. I expected at least my meal comp for injury. Never again
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Chilis - I did not like the service

Chilis
#1159142
1.0
Details
Walked in the Chili's sat down at a table we did not need the salt and pepper shaker rack on our table so I picked it up and walked over to the bar and ask the bartender can I put this on the bar out of our way it is in our way for our drinks we do not need to order any food he then stated I don't care go ahead and he had an attitude when he said it
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Chilis - Bad service bad food

Chilis
#1156754
1.8
Details
It was about 2:45 on a Wednesday afternoon was not busy at all part of the steak potato salad and my wife ordered a cake after waiting at the meal was finished 20 minutes we decide to leave the waitress told us that it would be a while but he would see about getting us a k I told him forget it I would not recommend this place to no one
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I went in last night decided on an old fave the Cajun chicken pasta. I had not had it in several years. Took one bite and new oh no. It is sauce from a can. I could taste it Either can or jar or bottle it is just like the ones you can get from the grocery store. I so...
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#1163919
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01/06/18 at 3pm Order appitizers.server forgot us.finallly ordered at 3:30. Recieved our food at 4.server fogot our refills. Had go ask numerous times. Recieved food burnt big mouth bites. Hard like pucks.and cold fries and corn on cob that we dodnt order.spoke to...
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3.0
#1163607
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1/1/18 Asked to seat 9 family members was told from the front attendant that we could not sest everyone together We were willing to compromise seating arrangement and the young lady persisted to be annoyed with us while swinging a filthy wet rag while talking to us. So...
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#1160014
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We are at the Chilis in Olive Branch, MS and it was beyond nasty! The Spanish rice was served old and cold ( you could break a tooth on it), the wrong entree came out for my daughter. When we sent it back the correct entree ( chicken) came out undercooked. There was...
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Anonymous
Anonymous

Call the Health Department then!

Anonymous
William

"Where is the health department"Right.Tell them first ; then us. Take a couple of photos.

#1158359
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Chilis - Dirty
I went to chili’s in secaucus nj with my family for lunch. First of all a waiter came out with my sons kids meal 10 minutes earlier then the rest of the family’s food and more or less Just threw it on the table and walked away. We looked at the plate in disgust it was...
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1.3
#1156195
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I ordered a steak well done. It was medium well. Manager came he took the petite steak after being cut twice to be cook more. It was already small. He brought it back. I offered some good customer service advice he was not receiving of it. He said he can’t discount...
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Anonymous
Anonymous

Yes, a petite steak is small. Yes, if your steak hasn't been cooked as well as you like, they are going to throw it back on the grill. That is just common sense. You were q...

2.9
#1155202
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Chilis - Serving raw meat
I ordered the old man burger for lunch 2days ago. When I returned to work to eat my lunch to my surprise as u bit into this burger it was completely raw. I cannot explain the discussed feeling of raw meat in my mouth. Not to mention I just got over a 2wk stomach flu....
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2.5
Wyomissing, Pennsylvania
#1152300
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