Chilis Reviews

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New Reviewer

Bad Food

Chilis - Bad Food
Chilis - Bad Food
Chilis - Bad Food
Chilis - Bad Food
Chilis - Bad Food
The Avacado was bad. I threw it away and found a hair in another part of my food.

User's recommendation: Don’t eat there.

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ID
#2263899 Review #2263899 is a subjective opinion of poster.
Location
Middletown, Rhode Island
Product
Chilis Spicy Grilled Shrimp Taco
Loss
$13
Preferred solution
I don’t want to go back but my son really likes your food. As do I when it is fresh . I understand that avacado
New Reviewer

A order that was placed in chili's restaurant

I asked for my steak to be well done my steak was very dry & bloody , my fries were very old I was very disappointed with what I was served
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ID
#2970507 Review #2970507 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • Great food and service
Cons
  • Food not good
Loss
$30
Preferred solution
Gift card would be fine for the inconvenience
New Reviewer

Unprofessional manager & Retailitation

Please call 773-440-**** i utilizing a cell phone. Will explain in details when you call. Im open to talk. Thank you. I can also be contacted via email at: nadejabeasley@***.net.
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ID
#2961123 Review #2961123 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Safety of customers

We are looking for a restaurant for a gathering of our family. We had dinner at Chilis on Friday and were very disappointed. Not a single employee was wearing a mask. Servers without masks were bringing our food from the kitchen.., We will never be back to Chilis. You demonstrated total disregard for the health of your employees and customers. Shame on you
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ID
#2957088 Review #2957088 is a subjective opinion of poster.
Location
Hanover, Pennsylvania
Cons
  • Disregard for health of staff and customers
Preferred solution
Consider health of customers with a mask policy

Horrific experience

Can someone please call me at 954.803.2680 Ms. Tammy Paulk Thank You. Xxxxxxxxxxxxxx'xxxxxxxxxxxxxxxx
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ID
#2919810 Review #2919810 is a subjective opinion of poster.
Location
Pompano Beach, Florida

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Verified Reviewer
New Reviewer
Hello, I am a former chilis employee who had major problems at the chilis location I worked at. The manager Katy is very rude and unprofessional. Every thirty minutes her and all of the managers went out back to smoke for around 10 minutes, making them all unavailable...
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ID
#2917410 Review #2917410 is a subjective opinion of poster.
Cons
  • Not worth money
  • Food is over or under cooked every time
  • Bad manager
Preferred solution
Let the company propose a solution
New Reviewer

STOLEN CREDIT CARD DETAILS

I paid for my lunch at the Puerto Vallarta Chili's Restaurant with my AmEx Card. Within an hour, I received an "alert" that an order was place for an Apple iPhone for $645 dollars. Because of the "alert" order was cancelled. More important, is that Chili's Employee stole my credit card details. I n details. I details. I I

User's recommendation: pay in cash.

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ID
#2908716 Review #2908716 is a subjective opinion of poster.
Cons
  • Employees
Preferred solution
Let the company propose a solution

Horrific experience

I visited Chili's Restaurant on Federal Hwy. and Copans on 9/22/21 between 1pm. and 2pm. I pulled into the curbside pick up space and called in to place my order but I asked for a menu my son went to the door and retrieve the menu and I told the waitress I would call right back with my order. I called right back within 5 minutes to place our order and was put on hold and remained on hold for about 10 minutes. I called back was put on hold again, and the waitress went on to come out and help 4 cars bringing out their food Never coming, to assist me. over too
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ID
#2896398 Review #2896398 is a subjective opinion of poster.
Location
Pompano Beach, Florida
New Reviewer

Complaint

Dead insect on window by my booth, opened restaurant late, bickering between mother and daughter (servers) and boyfriend (did not work there, just sat in booth and at bar playing on his phone), food was disgusting
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ID
#2895877 Review #2895877 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Pros
  • Usually consistent
Cons
  • That location is embarassment to chilis

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Verified Reviewer
New Reviewer

Employees working with COVID

My family visited the Chilies at Rockwell and Northwest Expressway in Oklahoma City today Sunday. While there I found out three of your employees two managers and a server is working with Covid. The one little server was coughing at every breath I will be turning this in to the Oklahoma county health department this facility needs to be shut down and deep cleaned this is a unacceptable. If my babies get sick from this I have you know I will be contacting an attorney and the News 9 . Im VERY MAD OVER THIS !!
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ID
#2886265 Review #2886265 is a subjective opinion of poster.
Preferred solution
Restaurant shut down and fully cleaned due to COVID-19 employees working
New Reviewer

Online to go order was raw, cold, and missing food items.

Online to go order was raw, cold, and missing. I would like a full refund plus the Door Dash tip provided since I had to discard the food. This wax ordered at the Peachtree City location in GA

User's recommendation: Absolutely NO.

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1 comment
#2064179

If you ordered thru doordash, you will have to request a refund from them. You should have saved the food and took it back. Too many people lie to get free food.

ID
#2879923 Review #2879923 is a subjective opinion of poster.
Location
Peachtree City, Georgia
Loss
$35
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Hr Department

And employee chilies restaurant unable to contact anyone or to get them to return my call from human resources payroll department
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ID
#2876448 Review #2876448 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Preferred solution
F
New Reviewer

I need verification of my last work day

I am Alekcis Hope I use to work with Chillis back in june. I just need verfication of my last work day with yall. Asap!

User's recommendation: Be able to contact someone immediately.

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ID
#2870262 Review #2870262 is a subjective opinion of poster.
Location
Gun Barrel City, Texas
Cons
  • Rude unprofessional and instigated at every opportunity

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Verified Reviewer
New Reviewer

Poor treatment at Pine Bluff Arkansas location

I was told we 3 of us could be seated and wait for the rest of our party of 6 only to sit for 20 minutes to be told we wouldnt be served because it was too close to closing!!! I just drove 14 hours from Michigan to be mistreated! I would like to think that we would have been apologized to or offers a comp dinners for each party but instead we were given a bunch of nothing for an explanation from the inept manager !

User's recommendation: Avoid the location.

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1 comment
#2062169

You drove 14 hours to eat at a Chilis? You went too near to closing time, your party didn't arrive in a timely manner and you expect free meals for all of you?

ID
#2867370 Review #2867370 is a subjective opinion of poster.
Location
Benton, Arkansas
Pros
  • Good food
Cons
  • Bad service
Preferred solution
Food vouchers for 6
New Reviewer

I have not received my tips

I registered my card with brinker national and 48 hours later tried to activate my card and there was an error I have been going thru this for a week now and still can not get any help with where my tips are when I called the bank about my card it said there was a balance of $390 on there but I have made way more then that on my cc tips so I want to know what is going on. I just got a new card and hopefully it will let me activate it but I still would like to know where my money is and when I will receive it. This is getting ridiculous
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ID
#2867283 Review #2867283 is a subjective opinion of poster.
Location
Terrell, Texas
Cons
  • Not enough managers to help the employees
Preferred solution
Full refund
New Reviewer

Bad customer service

Bill is wrong I ask for manager she was not the manager her name is Mellisa works behind the bar manager Richard synder never come out I never go back to chilis
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ID
#2864213 Review #2864213 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Loss
$8
Preferred solution
Apology

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