Chilis - Raw chicken and unprofessional manager
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This was the first time doing a Togo order. GOT RAW CHICKEN AND RUDE MANGER!!
I spent $60. And a $10. Cash Tip. I paid with my card.
Was told I would get a text when food was ready and my receipt was supposed to be emailed to me. Well 40 minutes later still havent got a text or email for my order. I went back in and had 3 people telling me its not paid for. The manger came I pulled my bank information out on my phone to Prove I paid for my order and he still said well its marked NOT PAID!!
He was very unprofessional still went to the computer checking for payment. Like my bank account was lying!!! Manger needs to be RETAINED!! The young man that checked me out came back up front.
I looked at him and said please tell your manager I paid for my order and he did. After 10 minutes of providing my information of payment then the manager said sorry about that. When we got home our chicken was still raw!!! Couldnt even eat this.
We live 30 minutes from this restaurant. WILL NOT BE COMING BACK!!! RAW CHICKEN AND RUDE MANGER !!!
MANGER JUST SAID SORRY . They wont even Busy
User's recommendation: Don’t eat here.
Monetary Loss: $65.
Preferred solution: Full refund.
Chilis Pros: Do have really good food.
Chilis Cons: This location you get raw food, Unprofessional management, And no positive outcome.
Location: Creedmoor, North Carolina
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Comments
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Oh, I see. The manager did apoligize and if you want a refund RETURN THE CHICKEN.
So did you pay for your chicken twice?
You live 30 minutes away, check your food before you leave a place. Retrain??
They don't need you in their acting like their HR department.
You'll do them a favor by not going back. Hope your life gets better.
They need to go back at least one time to return the food that they did not eat. Or claim they did not eat.