On Sunday evening my friend and I went to chili’s to have dinner and drinks. We sat on the bar side we ordered 2 margaritas and some finger foods before our actual dinner.
Margaritas took more than half hour. Every time a waiter went by we asked about it, they supposed to checked on it and never return to let us know what’s taking so long. Our food came. We had no plates no napkins.
We asked a waiter for a plates and napkins however never came. At this point we we’re very annoyed. Asked to talk to the manager (Michelle)
it took her 10 min to talk to me and she had no reason to why was it taking so long. And at the end said, what do you want me to do!
This is the worst service I’ve ever had.
We got up and went to red lobster. It’s really unfortunate that Chili’s service is soo poor.
Product or Service Mentioned: Chilis Dine-In Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.