Contact Information

Chilis Phone Numbers

Toll-Free Number:

  • (800) 983-4637

Customer Service:

  • (800) 983-4637

Real Estate:

  • (972) 770-9571
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Corporate Office Address:

Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States

Other Info:

Monday through Friday from 9:00 AM to 5:00 PM Central Time

Help in Social Networks:

Summary of Chilis Customer Service Calls

1589 TOTAL
01:56 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Chilis to Ask about:

Staff Question:

  • “Bad service at one of your resturant”
  • “Rude manager and bad service”
  • “Bad customer service” , Review # 1698677

Employment Question:

  • “W-2”
  • “Paycheck”
  • “W2”

Request for Information Question:

  • “I have a question”
  • “About an issue I had with my order”
  • “Question about rewards”

Cards Question:

  • “Gift card issue”
  • “Lost / stolen gift card”
  • “I have a problem with the gift card.”

Refund Question:

  • “Refund for to go order”
  • “Refund” , Review # 1657374
  • “My refund”

Payments and Charges Question:

  • “Incorrect billing /over charged”
  • “Coupon”
  • “Gift coupon”

Product/ Service Question:

  • “Bad food service” , Review # 1703386
  • “Bad Food”
  • “Need Help getting put on system to get emails”

Shipping and Delivery Question:

  • “Wrong order, could not contact store”
  • “Did not receive refund”
  • “Where is my w-2”

Account Question:

  • “Need to change my password”
  • “Im having problems with my password”
  • “Login for brinker nation”

Activation/ Cancellation Question:

  • “Cancel insurence”
  • “Problem with cancelled order on your app. Money not credited” , Review # 1449068

Other Question:

  • “Very VERY UPSET”
  • “Messed up order”
  • “Benefits”

Chilis Rating Stats

2.3 out of 5 stars
based on 718 reviews
See all 1193 reviews

Rating trend


Top Chilis Services

Customer Care, Manager, Waiter

Top Chilis Products

Chicken, Fajita, Steak

Chilis Pros and Cons

Pros: Location, I liked the price, Good food, Server was polite and very friendly, Menu

Cons: Poor customer service, Service, Staff and management or food, Service and food, Unprofessional

Related Companies

Brinker International


Chili's is an international chain of restaurants. It was founded in May 1994. The restaurant headquarters is based in Carolina, Puerto Rico. Chili's offers Happy Hour, Daily Specials, and Lunch menus. The restaurant provides craft burgers, baby back ribs, southwestern pastas, sandwiches, and pepper pal kid’s menu. All customers can order different desserts including molten chocolate cake and chocolate chip paradise pie. Chili's also provides take out and outdoor seating services. The restaurant has bike parking. It is represented in more than 30 countries worldwide counting over 1,500 restaurant locations. Available payment options are Visa, MasterCard, American Express, Discover, and Cash.

Chilis reviews and complaints

Chilis is ranked 124 out of 5039 in Cafes, Restaurants and Bars category

Area Served


Payment Methods

VISAMasterCardAmerican Express

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