Contact Information

Chilis Phone Numbers

Toll-Free Number:

  • (800) 983-4637

Customer Service:

  • (800) 983-4637

Real Estate:

  • (972) 770-9571

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Currently you can call only US numbers.

Headquarters Address:

Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States

Other Info:

Monday through Friday from 9:00 AM to 5:00 PM Central Time

Help in Social Networks:

Summary of Chilis Customer Service Calls

1136 TOTAL
01:56 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Chilis to Ask about:

Staff Question:

  • “No help from staff and rude management and dirty”
  • “Out of food and the manager had a bad attitude”
  • “Horrible experianceHorrible service horrible food” , Review #1479989

Employment Question:

  • “W2 information”
  • “Employment verification”
  • “Job application” , Review # 1353554

Request for Information Question:

  • “I have a question”
  • “To complain about a constant server call out”
  • “Employee requesting current and past W2”

Payments and Charges Question:

  • “Payment”
  • “Incorrect billing”
  • “Pay it forward program payment”

Refund Question:

  • “Waiting on money to be refunded to my card”
  • “Refund for to go order”
  • “Need a refund”

Cards Question:

  • “Gift card taken at restaurant”
  • “Missing my 10.00 cards for buying gift cards.”
  • “Incorrect gift card amount with no recorded history”

Product/ Service Question:

  • “Bad Food”
  • “Bad food and rude”
  • “Feedback on quality control of carry out at store #875”

Shipping and Delivery Question:

  • “Where is my w-2”
  • “My daughter work a day and did not get paid”

Account Question:

  • “Login for brinker nation”
  • “Cannot log in to chili's app” , Review # 1219715

Activation/ Cancellation Question:

  • “Problem with cancelled order on your app. Money not credited” , Review # 1449068

Other Question:

  • “Employes sitting at the bar” , Review #1497498
  • “The manager at chillis in Evansville Indiana”
  • “Allergic reaction” , Review # 1496903

Chilis Rating Stats

2.3 out of 5 stars
based on 557 reviews
See all 954 reviews reviews

Rating stats

  1. 172 reviews
  2. 180 reviews
  3. 121 reviews
  4. 50 reviews
  5. 34 reviews

Rating trend

About Chilis

Top 5 Chilis Products

Fajita, Steak, Chicken, Salad, Chicken Wings

Top 5 Likes about Chilis

Food, Menu, I liked the price, Server was very casual, No waiting

Top 5 Dislikes about Chilis

Poor customer service, Service, Staff and management or food, Management was horribe, Unprofessional

Top 5 Related Companies

Brinker International


Chili's is an international chain of restaurants. It was founded in May 1994. The restaurant headquarters is based in Carolina, Puerto Rico. Chili's offers Happy Hour, Daily Specials, and Lunch menus. The restaurant provides craft burgers, baby back ribs, southwestern pastas, sandwiches, and pepper pal kid’s menu. All customers can order different desserts including molten chocolate cake and chocolate chip paradise pie. Chili's also provides take out and outdoor seating services. The restaurant has bike parking. It is represented in more than 30 countries worldwide counting over 1,500 restaurant locations. Available payment options are Visa, MasterCard, American Express, Discover, and Cash.

Chilis reviews and complaints

Chilis is ranked 108 out of 4889 in Cafes, Restaurants and Bars category

Area Served


Payment Methods

VISAMasterCardAmerican Express

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Chilis Stats

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