Chilis Contact Information

Toll-Free Number:

  • (800) 983-4637

Customer Service:

  • (800) 983-4637

Real Estate:

  • (972) 770-9571

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Currently you can call only US numbers.

Headquarters Address:

Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States

Other Info:

Monday through Friday from 9:00 AM to 5:00 PM Central Time

Social Networks:

Summary of Chilis Customer Service Calls


Customers Contact Chilis to Ask about:


  • “Because the service at Chili's in Augusta Georgia with the manager name TJ or first name Travis I need for someone to text me back so I can talk with somebody about how bad the service was and how you need to get a new manager there”
  • “Not good service”
  • “Terrible service”


  • “Job application”
  • “Withheld W-2”
  • “Missing w2”

Request for Information:

  • “To complain about a constant server call out”
  • “Employee requesting current and past W2”
  • “Complain about a bad experience and requesting a refund as well as a gift card cuz I just had to miss work because of how sick of me and my husband both”

Payments and Charges:

  • “Incorrect billing”
  • “Pay it forward program payment”
  • “Payment reversal”


  • “Misinformed information about purchasing gift card.”
  • “My serve stole money off my card”
  • “Send many emails to Chili's to get my $50 gift card I am now calling my bank to dispute this charge because I never received it the $10 bonus card never came either for Father's Day your customer support does not help I cannot print what they're send”


  • “Messed up my order then refused to refund my money back”
  • “Refund”
  • “Call the store and was promised a refund and nothing was sent”

Product/ Service:

  • “Bad food and rude”
  • “Bad food and rude manager”


  • “Login for brinker nation”
  • “Cannot log in to chili's app”

Shipping and Delivery:

  • “Where is my w-2”


  • “Manger”
  • “Unsanitary silverware”
  • “Chili’s Miami, Florida”

Chilis Rating Stats

2.3 out of 5 stars
based on 489 reviews
See all 844 reviews reviews

Rating stats

  1. 146 reviews
  2. 160 reviews
  3. 112 reviews
  4. 44 reviews
  5. 27 reviews

About Chilis

Top 5 Chilis Products

Salad, Chicken, Steak, Fajita, Chicken Wings

Top 5 Likes about Chilis

Food and service, Menu, Server was very casual, No waiting, Host was polite

Top 5 Dislikes about Chilis

Poor customer service, Service, Unprofessional, Staff and management or food, Management was horribe

Top 5 Related Companies

Brinker International


Chili's is an international chain of restaurants. It was founded in May 1994. The restaurant headquarters is based in Carolina, Puerto Rico. Chili's offers Happy Hour, Daily Specials, and Lunch menus. The restaurant provides craft burgers, baby back ribs, southwestern pastas, sandwiches, and pepper pal kid’s menu. All customers can order different desserts including molten chocolate cake and chocolate chip paradise pie. Chili's also provides take out and outdoor seating services. The restaurant has bike parking. It is represented in more than 30 countries worldwide counting over 1,500 restaurant locations. Available payment options are Visa, MasterCard, American Express, Discover, and Cash.

Chilis reviews and complaints

Chilis is ranked 103 out of 1418 in Cafes, Restaurants and Bars category

Area Served


Payment Methods

VISAMasterCardAmerican Express

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Chilis Stats

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