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2.6

When we walked in to the store at 13210 City Station Drive near the airport, I mentioned to my daughter (who is a server by profession) that there were more people in the restaurant waiting on their food, then people actually eating. This was a bad sign for a Saturday night at 7:30 p.m.

being that there was no wait and many unoccupied tables. Our server was very unprofessional and obviously in the weeds with only 3 tables. After *** service from a server who only had 3 tables, it took an unacceptable 45 minutes to get our food. There was no visible manager at all which is probably why the experience was bad.

The food wasn't even worth the wait. I will not go back to Chili's.

Reason of review: Problem with delivery.

Monetary Loss: $31.

Preferred solution: Let the company propose a solution.

Location: 13210 City Station Dr, Jacksonville, FL 32218, USA

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Guest

Honestly, you really can't get mad at the server over how long the food took to come out. If your daughter really was a server, even she'd know that sometimes - cooks call out or don't even show up.

Maybe other servers had food in the 'window' and they weren't taking food out.

I've worked at a place before where you were responsible for pulling your own tables food. I don't think the problem here is the server, it's between you being rude and the kitchen.

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