Product: Chilis Waiter Clear all filters (105 of 105 reviews match)
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5.0
Details
We got to chili’s frequently and we really like this server named Danielle. One evening my husband and I go in and asked if she was in tonight and the hostess said no, we were like ok , that’s fine, some days she’s off. While we waited to be seated I saw Danielle and...
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Review
#1656847 Review #1656847 is a subjective opinion of poster.
Service
Chilis Waiter
Pros
  • Good food and good value
  • Danielle our server
Reason of review
Great server
1.0
Details
My dinner partner and I waited 37 minutes for a member of the wait staff to come to our table. Only after we had requested that she attend to us from another wait staff member did she appear, while I witnessed 1 waitress wait attentively on only 1 table. I saw no other...
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Review
#1625136 Review #1625136 is a subjective opinion of poster.
Service
Chilis Waiter
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Chilis in Wayne, Indiana - Horrible is an understatement

3.9
Details
Took our server 15 mins to get our drinks. Took another 1 1/2 hours to get our food! It was cold and French fires ACTUALLY had DIRT ON THEM!! There were only 6 other people in the whole restaurant. Server didn’t like one person in our party. She was very rude! Could hear waitress who had a problem with one of our party calling her curse words. When asked to speak with manager was told “Sorry about our luck but it wasn’t happening!” When asked to speak with manager for a second time was told to “Go *** myself!”
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Review
#1619433 Review #1619433 is a subjective opinion of poster.
Service
Chilis Waiter
Pros
  • Good food
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$47
Preferred solution
Retrain wait staff to deal with customers

Chilis in Chicago, Illinois - Cold food

3.0
Details
Today I was at Ohare airport and ordered a meal from Chili’s. The food was cold and the service was mediocre. Although I left a tip because I was served in a timely manner.
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Review
#1605545 Review #1605545 is a subjective opinion of poster.
Service
Chilis Waiter
Pros
  • Good pricing
Cons
  • Poor customer service
Reason of review
Problem with delivery
Loss
$24
Preferred solution
Full refund
1.2
Details
Chili’s is a frequent restaurant we visit as a family. Understanding business levels and oversight may happen occasionally, I’ve never had the inclination to write until today. These may be little things, but little hiccups happen and turn into big things. Today we...
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Review
#1602971 Review #1602971 is a subjective opinion of poster.
Service
Chilis Waiter
Pros
  • Manager tried to recover negative situation
Cons
  • Lack of customer service
Reason of review
Poor customer service
Loss
$40
Preferred solution
Educate staff on customer service

Chilis - Chills on mt mt Zion in morrow. Today the manager told me their is a shortie on fresh vegetables my hotwings where cold and had no sauce on them.the manager clothes looked if she slept in them. I wo

1.0
Details
Very poor service, management suck,poor dress code, no vegetable how crazy is that.its july. This chili needs to be close down. In morrow ga. Dead
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Review
#1595213 Review #1595213 is a subjective opinion of poster.
Service
Chilis Waiter
Cons
  • Poor management
Reason of review
Poor customer service
Loss
$57
Preferred solution
Full refund

Chilis in Carrollton, Texas - Horrible service

1.0
Details
I ordered a meal Got home no salsa I was supposed to have three I had no fries and I was supposed to have three fries.. i live in Walker !!! I’m pissed
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Review
#1574200 Review #1574200 is a subjective opinion of poster.
Service
Chilis Waiter
Reason of review
Poor customer service
Loss
$25
Preferred solution
Price reduction

Chilis in Rio Rancho, New Mexico - Wow! What Service!

1.0
Details
Went to chili’s for my husbands birthday and the waitstaff was rude. He got mad when I asked for my change back and that’s that I was going to leave him the change as a tip. Once he got attitude over it I didn’t leave him anything. Hes lucky my husband didn’t knock him out for being so damn rude and hateful.
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Review
#1566170 Review #1566170 is a subjective opinion of poster.
Service
Chilis Waiter
Cons
  • Unprofessionalism
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Chilis - Unauthorized charge

2.5
Details
Came in to chili’s with my family my order came to $68 I gave the waiters two gift cards both for $25 and I asked her to put the remaining balance on my credit card I signed my receipt for 1 balance and was charged $$20 more than I was supposed to be charged and I also left a $10 tip on the table .
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Review
#1560520 Review #1560520 is a subjective opinion of poster.
Service
Chilis Waiter

Contact Chilis Customer Service

Mailing Address:
Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States
Phone:
(800) 983-4637
All Chilis Contacts

Chilis Reviews

  1. 239 reviews
  2. 219 reviews
  3. 148 reviews
  4. 67 reviews
  5. 45 reviews
Chilis reviews

Chilis - Horrible customer service, by the waitress and the Manager.

A waitress dropped food on a customer and nothing was done about it, for an hour the food was left on the floor.
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Review
#1558775 Review #1558775 is a subjective opinion of poster.
Service
Chilis Waiter
Reason of review
Poor customer service