Product: Chilis Steak Clear all filters (15 of 15 reviews match)
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Chilis in Texarkana, Texas - We were at Chili's for my GrandSon's 8th Birthday.

1.0
Details
We had a party of 8 for my Grandson's Birthday. The food was not served in a Timely manner. No one updated us as to why the food was delayed. We asked for a Manager. The Manager stated that the delay was due to the steaks being cooked Well Done. When we received the Food it was Cold. The Steaks were Cold and the Insides were Red. The Service was Unsatisfactory. The order of Bone In and Boneless Wings were Cold. This was a Bad Experience for All
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Review
#1380456 Review #1380456 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Bad quality

Chilis in Baltimore, Maryland - Chili’s Nottingham, MD

2.1
Details
My husband and I ordered the 2 for 25 special. The medium burger and steak we ordered came out well. My husband kept his I sent my shoe leather steak back. He was done before I had mine back. I didn’t go out to eat alone. Not even a apology from Deon the manager. St least that’s what the bartender said the managers name was!
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Review
#1374005 Review #1374005 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Bad quality
1.9
Details
We had to wait 10 min for a fork sp i can stsrt eating while watching the server wait pn others, got app. 2 min before the meal, ordered steak well done when it came it was rare and when i ask to see the mgr i was told to wait. The mgr came out 2 times and both times...
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Review
#1288704 Review #1288704 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Not as described/ advertised
I went into the batesville ms location last night ordered 3 meals. They were absolutely horrible! My steaks werent right. Wrong temp, texture, and taste!!! Wow!! Then the enchilada soup was so salty and thick like recooked sop from days ago! My drink was even wrong!...
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1 comment
Anonymous
#1475344

Are you still drinking? The state of you writing. OMG!

Review
#1247863 Review #1247863 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Bad quality
2.9
Details
I ordered a steak well done. It was medium well. Manager came he took the petite steak after being cut twice to be cook more. It was already small. He brought it back. I offered some good customer service advice he was not receiving of it. He said he can’t discount...
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2 comments
Anonymous
#1422183

I didn’t lecture anyone just pointing out things I thought were common sense and I was not trying to prevent anyone from going to Chilli’s. This is a free country go where you want.

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Review
#1155202 Review #1155202 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Not as described/ advertised

Chilis - Worst customer service ever!!!

2.8
Details
By far the worst customer service I've ever experienced!!!! I ordered a medium well steak that came out extra well done. My husband ordered a burger and it came out bloody. When the waitress came to retrieve our food, she took my plate back to the kitchen then brought me back the same sides without the steak and reached in my husbands plate to grab his burger off his plate with her bare hands. Unfortunately there aren't many dining options in Forney, but I can guarantee that we will not be back to this location!!!!!
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Review
#1120792 Review #1120792 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Bad quality
1.8
Details
Chilis - Review in Cafes, Restaurants and Bars category
My medium rare steak came out well done.The last 2 bottles of a-1 were empty. Look at my picture. Clearly they added water to the bottles and then gave them to me to try to stretch them out. The loaded mash potatoes were missing everything but the bacon. Worst dinner...
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4 comments
Anonymous
#1253210

Looks medium to me. Why don't you tell us the real reason you made a complaint here?

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Review
#959312 Review #959312 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Bad quality

Chilis in Houston, Texas - Worst service and cold food

3.0
Details
@Chilis I been going to Chilis for years and first time i bring several people there on my dime to celebrate a special occasion, I got the worst service and food. After we waited over an hour for food to arrive they delivered my wing app the same time as my meal. I ordered the steak MR and recvd well done and looked like it was sitting under a heat lamp for hours.. Broccoli cold and the wings were barely warm.. I don't like complaining but when your entertaining a large group I felt i had to say something. When Manager finally came over he asked how he could help?.. First i said to myself, why do I need to explain what he needs to do.. He asked if i would want them to remake the meal and being now it was 11pm and I was starving i said please..15 more mins later they brought both out again and made perfectly and hot..My friends had similar issues but most didn't want to wait and were very upset. Only was persons salad ended up being compt. I asked the manager how this happened and he said well we had a prom group in here tonight and only a group of 10 and also at that hour it was very little business otherwise and our group was 6 people. After the bill came I felt like they just wanted us out of there and were very disturbed and we didn't do anything. I will not return to that location ever and thank god that isn't the place we normally visit.. I can go on about the other meals but I believe I made my point clear enough.. I hope someone actually reads this and takes proper steps to correct such an embarrassment of a location.. Also, we had two in our group who shockingly have never been to a Chili's and I don't believe they will ever in the future... Paul LLivewire@aol.com 2034940524
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Review
#854548 Review #854548 is a subjective opinion of poster.
Product
Chilis Steak
Cons
  • Service and food
  • Last visit while entertaining
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

Chilis Steak Review

To whom it may concern i did not appreciate the service i have our food wasnt brought with other party an it was very cold then they asked if i wanted my steak put in the microwave we are very upset with the service of east fowler ave
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Review
#810981 Review #810981 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Bad quality

Contact Chilis Customer Service

Mailing Address:
Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States
Phone:
(800) 983-4637
All Chilis Contacts

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Chilis - Steak Review from Tracy, California

1.0
Details
Went to chilis yesterday customer service horrible food / cont drinks too strong Burton the variables we had to ask for every single thing for napkins for rent they bring when you with no sauce steak over cooked shrimp dry appetizer not good I most of all bartender the gentleman was very very rude the bartender should be the center of attention of the bar not with one person hopefully you guys good solve this problem and he wanted to come back whisper like 60 $70 in there but not happy at all and this is a chilis in Pittsburg California my name is Tony my phone numbers 925 777-1111
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Review
#797243 Review #797243 is a subjective opinion of poster.
Product
Chilis Steak
Reason of review
Poor customer service