Not resolved
1.0
Details
Cleanliness
Customer service
Location
Quality of Food
1 comment

I visited the Chili's in Cedar Hill and was very disappointed in the appearance of the facility. When me and my friend arrived at 1pm today during lunch hour we had to wait about 5 min. to be seated by the manager. The table was dirty. We ordered chicken quesadillas and what should have been flour was like chips (they were cooked so hard). I sent mine to the kitchen and just got the quesadillas in the skillet instead. A couple at the table across from us had to get their order to go because of the length of time to get their meal. Then before we left I went to the restroom which had no paper towels to dry my hands on. Plus there was a stall that was open with an Out of Order sign on it and the toilet needed to be flushed or maybe just close the door until it can be repaired. But then I thought about the staff that prepared our food "What did they dry their hands on?" Attached are the photos taken of the kitchen area and restroom. We have very few restaurants in our area so we end up catering to other restaurants in other areas because of the lack of cleanliness, attention, and the quality of service and mostly the presentation of our meals.

I do have to give praises to our waitress, her name was Coco....very pleasant young lady, very professional, smiled and just good at what she does.

Pictures are attached

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of chilis sanitary conditions. Chilis needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned chilis sanitary conditions in their reviews. You may find this information helpful for further shopping at Chilis.

Had an Experience with Chilis?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Springdale, Arkansas, United States #1200862

You had to wait 5 minutes at lunch hour. Please don't post pics like that. It is disgusting.

You May Also Like

Chilis - Spicy Grilled Shrimp Taco Review from Petaling Jaya, Selangor Chilis "I just ordered 2 x Chillis Prawn Tacos via Foodpanda and the food received was terrible. Almost no food on the taco and no beans. What terrible service, I will..." Read more Chilis - Poor HORRIBLE customer service from MANAGEMENT Chilis "Myself, wife and son recently visited chilis in Florence Kentucky along with 9 other family members. We got there at 9:45 P.M. on Friday March 3rd of this year. We..." Read more Chilis - Customer Care Review from San Francisco, California Chilis " Today 10/25/2016 we went into the Chili's in Arroyo Grande California and waited for 15 to 20 minutes to be seated we were never acknowledged or never approached. ..." Read more Chilis - Soup Review from Marrero, Louisiana Chilis "I am a regular at chilis. Last night at store 788 in harvey louisiana. It was the worst experience ever there.the waitresses was rude.i had chicken bones in my soup.the..." Read more Safeco Insurance - Safeco Claims the WORST EVER Safeco Insurance "On July 11th, 2017 we noticed that our hardwood floor in our kitchen and hall had erupted due to a water leak at the refrigerator. The continuous hardwood floor consists..." Read more Ryan Homes - Residential Street Blockage Ryan Homes "Dan Ryan Builders are absolutely OUTRAGEOUS! So far this week his construction people have blocked our street on Sutherland Drive in Franklinton NC (Olde Liberty SubDivision). Yesterday as I was..." Read more Color By Pascale - Order Never Recieved Color By Pascale "Hello my name is Renee Anderson-Cook, and I placed an order on June 2nd 2017 for three different lip color shades to be delivered to me. I paid $17.97 for..." Read more Pentair master temp 400 pool heater Pentair "I had this Pentair Master Temp 400 model brand new and paid about $3000 thru a pool repair company, it started leaking within few months, I was thinking it maybe..." Read more