Product: Chilis Sanitary Conditions Clear all filters (41 of 41 reviews match)
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Chilis in Wyoming, Michigan - Filthy,dirty restrooms. Same mold in first stall toilet that was there a week ago! Cold food bad food.

3.2
Details
The last 2 times we’ve visited the 54th st Grand Rapids location. The floors have been extremely filthy. Women’s restroom was filthy again same mold ring in first stall as it was a week ago. Trash heaping full. Who wants to use toilet paper that has rolled all over filthy floor. Lettuce in salad was brown slimy wilted. Crunchy Chicken on it was cold. Fries were not even warm. Very disgusted when we left there today. Around 5:15 pm. Frequent patrons but seeing this restaurant go down hill quickly. My daughter who had the salad has been in the bathroom with screaming *** for the last hour. On a positive our server Ariel was outstanding.
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Review
#1651524 Review #1651524 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Bad quality
Tags
  • Filthy Conditions

Chilis in Chicago, Illinois - Hair in my Food and filthy Kitchen

Chilis - Hair in my Food and filthy Kitchen
On July 3rd I visited Chili’s in Calumet City, IL when my food was brought out there was hair in my sauce & on my food. No manager came out nor was I offer any discounts. Also, when I went to the washroom I passed by the kitchen and it was filthy! Garbage can overflowing, white stuff on the floors no hair nets on
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Review
#1578738 Review #1578738 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Poor customer service
Loss
$14
Preferred solution
Let the company propose a solution

Chilis in Crystal River, Florida - Horrible staffing/out of ribs at lunch/dirty dishes stacked on tables

Chilis Crystal River, Fl 34429. Went for lunch on 5-13-19 at 12:30pm. Out of Ribs. When we finally got our meal my explosion salad was actually warm so food is not being kept properly. Had only one server who was also acting as host. No bus people. They were stacking dirty dishes on the table next to where my client and I were eating. I am considering contacting the health department do to improper food storage. No manager around. I took a picture on my phone of the dirty dishes stacked beside us.
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Review
#1533494 Review #1533494 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Bad quality
Loss
$34
Preferred solution
Manager is responsible for all these issues. District manager visit is needed.

Chilis - Bad smell inside the entire restaurant.

Bad smell inside the entire restaurant.
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Review
#1519612 Review #1519612 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions

Chilis in District 1, Mississippi - Terribly

1.2
Details
Chili’s Olive Branch has roaches everywhere including the bathroom. It is always disgusting in there.Their managers suck and are very unprofessional. The whole restaurant should be shut down. You can hear yelling in the back almost every time I come in and it includes managers as well.
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Review
#1519225 Review #1519225 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Bad quality

Chilis - Chili’s St. Cloud fl

You have a bartender who has hair down her back and it’s unhygienic it’s going into the ice the food I can no longer eat at bar as found hair in my food . Other people have complained nothing is fine
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Review
#1510082 Review #1510082 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Bad quality

Chilis in Smithtown, New York - Filth!

1.0
Details
Second time seeing Roaches crawling across the bar in Setauket Chili’s. Complained, with the General Manager not even offering to comp my meal after I lost my appetite!
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Review
#1474849 Review #1474849 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
1.0
Details

Update by user Mar 08

I got an email from someone at the corporate office stating that they would address the problem. Then, I got an email from the manager of the restaurant location with an apology and a $25.00 gift certificate that I had to print out only good for the location where the...

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Review
#1465842 Review #1465842 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Pros
  • We were really enjoying our meal
  • Food selection
Cons
  • We were sickened when a clump or hair was seen in the salad
  • Food with the hair in it
Reason of review
hair in the salad
Loss
$23
Preferred solution
Let the company propose a solution
Tags
  • Forgettable Experience
  • Hairy Meal

Chilis in Durham, North Carolina - Unsanitary silverware

1.0
Details
Silverware had food in it an wasnt cleaned
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Review
#1397669 Review #1397669 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Bad quality

Contact Chilis Customer Service

Mailing Address:
Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States
Phone:
(800) 983-4637
All Chilis Contacts

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Chilis in Houston, Texas - Because i am pissed

Chilis on manahattan blvd ... Food was not hot ... We decided not to complain .. After received the 55.00 bill we paid for.. My girlfriend decided take home the left overs.. An when she picked up the plate the whole bottom of the plate was dirty. So we checked the others yes disgusting. They were black and gross. Now im not to sure who trained or taught them how to wash dishes but ill be damned if i will ever go back and eat there again. Just down right nasty!!!
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Review
#1369717 Review #1369717 is a subjective opinion of poster.
Service
Chilis Sanitary Conditions
Reason of review
Bad quality