Product: Chilis Manager Clear all filters (151 of 151 reviews match)
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2.2
Details
I went into chilis for and if you want to General Manager. my first movie was fun. April the general manager even brought up how she had a manager position available coming available in the next few months. she told me that she loved me and wanted me to get me into the...
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1 comment
Anonymous
#1775994

This review is so poorly written, it's hard to follow. Your first sentence literally makes no sense.

Review
#1705382 Review #1705382 is a subjective opinion of poster.
Service
Chilis Manager
Reason of review
Work Experience or Job Application

Chilis in Phoenix, Arizona - Customer complaint about manager

4.2
Details
Yes. The lady that answered the phone was very courteous
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Review
#1693721 Review #1693721 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Good food
Reason of review
Managers behavior
1.0
Details
Visited chili’s location in Fort Wayne Indiana at 10:30pm stood at counter waiting to be sitting for about 10 minutes when someone finally came to greet me they where rude ask me where I wanted to be sited and I said at a booth the waitress that was helping me walked...
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Review
#1684842 Review #1684842 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Waittress
Cons
  • Manager romea basila is unprofessional
  • Poor customer service
  • Rude manager
Reason of review
Poor customer service
Preferred solution
A free dine in for me and my wife and want to have staff retrained to deal with customers of all backgrounds
Tags
  • Chilis Service
  • Poor Time Management

Chilis in Spokane, Washington - Complaintment

1.4
Details
My to go food was horrible when I called the manger he said he made the food personally. My steak couldn’t have been undercooked because it was cooked under a hot press for 17 minutes and temperatures of a 170. It’s sad because that was only one issue my soup was missing. And chicken crispers were moist and soggy. The manger took no accountability only made excuses. He also told me he would email so I could email photos of my food unfortunately he never did witch was like insulting even worse I felt. As a manger he has the ability to make things right an he chose not to.
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Review
#1671638 Review #1671638 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Drinks were ok food in restaurant
  • Location
Cons
  • Misssing soup
  • Rude manager
  • Wrong steak temperature soggy chicken crispers
Reason of review
Poor customer service
Loss
$122
Preferred solution
Full refund

Chilis in Colorado Springs, Colorado - Raw steak after sending it back

4.1
Details
Chilis - Raw steak after sending it back
I ordered a steak at store located at 5807 north Academy in Colorado Springs and i ordered a medium steak and it came out raw so i sent it back they stuck it in the microwave and when it returned it was still not cooked medium.
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Review
#1660389 Review #1660389 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Drinks
  • Great service
Cons
  • Service and food
Reason of review
Bad quality
Loss
$14
Preferred solution
Let the company propose a solution
2.6
Details
On 9/18/2019 my friend and I came into chili’s in Florence SC and are at the bar. My son called me during my visit and said he would meet us there on the patio as he has a service dog. We transferred our check to the patio area, where there were only 2 customers. We...
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Review
#1657776 Review #1657776 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Convenient
Cons
  • Low quality associates
  • Poor management
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • dontgo2Chilis

Chilis in District 8, Louisiana - Customer complaint about manager

1.8
Details
Manager not helping, saying all she does is walk around and watch tv, took 30 minutes for someone to take order, then when had our to go order the order was not in bag! Called back and kept hanging up on us!
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Review
#1656436 Review #1656436 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Normally i like the food
Cons
  • To go order food not there
  • Poor service with manager
  • Service and manager problrms
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Price reduction
I have a complaint in regards to the treatment of my daughter as an employee. My daughter is 17 years old, granted not perfect but she does her job as a host and is reliable. She DOES NOT deserve to be yelled at by other staff in front of customers, swore at and called...
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2 comments
Anonymous
#1747097

Are you aware this is a public forum? I think you meant to contact HR.

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Review
#1652227 Review #1652227 is a subjective opinion of poster.
Service
Chilis Manager
Cons
  • Manager was hostile
Reason of review
Work Experience or Job Application
Preferred solution
I want to be contacted and this resolved

Chilis in Holly Springs, North Carolina - Poor customer service

1.0
Details
Chilis - Poor customer service
Food arrived late and the ribs were cold. Took the manager a long time. Replaced order took longer. Charged us full cost despite the inconvenience. The restaurant was empty. Will not return. Gave the waitress a tip. She was kind and attentive. Apologized for the delay. Not her fault. Poor management. General Manger: Chris Brown. Location: Holly Springs, NC. Looks like another Sad Lost customer...
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Review
#1642420 Review #1642420 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Server was polite and very friendly
  • Waittress
Cons
  • Felt duped
  • Food was late
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund

Contact Chilis Customer Service

Mailing Address:
Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States
Phone:
(800) 983-4637
All Chilis Contacts

Chilis Reviews

  1. 239 reviews
  2. 219 reviews
  3. 148 reviews
  4. 67 reviews
  5. 45 reviews
Chilis reviews
1.7
Details
Order was 1 Oldtimer Burger with a Mixed Drink, A Trio Shrimp Steak and Chicken With a Water, and a Regular Chicken Fajita with a White Queso for the chips, and 2 bud lights Tall. The Queso came so late the cheese had started to get cold and get hard again then we get...
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Review
#1640923 Review #1640923 is a subjective opinion of poster.
Service
Chilis Manager
Pros
  • Margarita
Cons
  • Hostess and manager
  • Very disappointed in our experience
Reason of review
Poor customer service
Loss
$70
Preferred solution
Let the company propose a solution
Tags
  • Good Food Small Portions