Product: Chilis Customer Care Clear all filters (0 of 132 reviews match)
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In regards to Lees Summit, Mo location .We have not been back for over a year now. Reason being is the poor service. We arrived at 6pm tonight.. Had to wait , I get it. Was seated ordered our food and drinks. Decided to order another drink......35 minutes later I got...
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1.0
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Chilis Customer Care
#1418813
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I ordered online for pickup, when I arrive on time and text “here” it says unable to locate my order. Called the store they did not want to help insisting that I ordered at the wrong location when I have a confirmation email saying “lakeside village location” they...
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2.8
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Chilis Customer Care
#1408408
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Chilis - Had a bad experience

Chilis - Had a bad experience
I received a letter from one of your lawyer he left a phone number on the letter to contact him.I have left numerous voicemails On his answering machine, I haven’t received a call back yet it has been two weeks
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Chilis Customer Care
#1403692
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Chilis - Poor poor poor management

Party of six three received their food by the time they were done eating the other three got theirs poor poor poor it'll be awhile before we're back
1.9
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Chilis Customer Care
#1397347
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I came to chili’s located in jenkintown pa it started off with a wait of 20 minutes when I was told 5 that was fine I was sat and waited 20 minutes to be greeted by a waiter I ordered my meals a group of four came in and sat in front of me and they were greeted and...
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1.9
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Chilis Customer Care
#1395723
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Chilis - Incorrect billing /over charged

I was over charged last night and the waitress swiped my card before bringing me my bill, to which I complained and was told it will be refunded and the correct amount would be charged. Then today checked my account it wasnt and i was double charged. so i called and they told me it would be refunded in the hour and it wasnt. I called again and now the manager isnt taking my call.
2.3
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Chilis Customer Care
#1386985
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Chilis - Horrible

Went to Chili’s in Zachary Louisiana ordered two kids meals a sampler and the three for 10 took him 40 minutes to serve the two kids meals never serve the adult meals an hour later told him to pack him to go got home and all the food was wrong call the manager and was told if I didn’t bring the food back she couldn’t give me a credit I will never eat at another Chili’s again
1.0
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Chilis Customer Care
#1385926
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Today is Sept 20. I arrived at the restaurant at 130 the hostess told me he only have bar seats I told him because of my health I couldn't do the high tables. He said it would be a little wait. I told him I had to be back at work soon. He said u want a to go menu. I...
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3.3
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Chilis Customer Care
#1361074
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Chilis - Alice's Restaurant?

Just placed a large curbside order at the Statium Chili's. Tried to order a chicken tender kids meal with mac and cheese. Told by order taker that you can't do that. We would have to order 2 seperate meals at $5.95 to get what we wanted. Spoke to manager...same story. I wanted to cancel the order, my daughter just wanted to feed the kids. I will call and report in the morning. Has any one seen "Alice's Resturant"?
2.2
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Chilis Customer Care
#1354936
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I called to place a to go order and was placed on hold. After waiting 20 minutes I had already made it to the restaurant. I walked inside and explained I was trying to make a to go order but I was placed on hold and had been waiting for over 20 minutes. I was still...
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1.8
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Chilis Customer Care
#1345696
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