Product: Chilis Customer Care Clear all filters (191 of 191 reviews match)
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my grandson has been working at Chilis for over a year. He is a very intelligent and considerate person. He had a situation with a customer that he tried to resolve and was fired. I do not believe that that course of action was appropriate. A female manager was waiting...
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Review
#1704413 Review #1704413 is a subjective opinion of poster.
Service
Chilis Customer Care

Chilis - The staff is very nice

4.1
Details
I live in Pompano Beach and I enjoy taking my family to Chilli's because they already know us and the staff is so nice when they see us coming. The food is good too!
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Review
#1698848 Review #1698848 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • Appetizers
  • Nice staff
  • Good food
Reason of review
Good customer service

Chilis - Hamiton,NJ Chili Manager is RUDE 11/312019

1.3
Details
Hamilton,NJ Manager is the worst. Busy talking to the staff and watching football instead of helping customers
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Review
#1698211 Review #1698211 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • I only liked how the manager resolved the issues
Reason of review
Poor customer service
Loss
$60
Preferred solution
Let the company propose a solution

Chilis - BAD SERVICE

3.9
Details
WENT INTO CHILIS IN PRESCOTT VALLEY, AZ TO HAVE A FEW DRINKS AND ORDER FOOD TO GO. SAT AT BAR AND WAS IGNORED BY BARTENDER. FINALLY AFTER 15 MINUTES WAS ABLE TO GET DRINK AND MENU. WATCHED BARTENDERS GAB WITH EACH OTHER AND WHAT APPEARED TO BE REGULARS AT BAR. AFTER ANOTHER 10-15 MINUTES BEING IGNORED I FINISHED MY DRINK DECIDING TO GO SOMEWHERE ELSE FOR FOOD. TOOK ANOTHER 10 MINUTES OF BEING IGNORED BEFORE COULD GET ATTENTION OF BARTENDER SO I COULD CLOSE OUT AND LEAVE. WOULD NOT RECOMMEND DRINKING OR EATING IN THIS CHILI'S BAR AREA.
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Review
#1691543 Review #1691543 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • I liked the price
  • Like food and happy hour drink prices
Cons
  • Hate bar service and will go elsewhere
Reason of review
Poor customer service
Preferred solution
JUST VENTING WANT NOTHING

Chilis in Vaugine, Arkansas - Terrible service

Pinebluff chillis service is HORRIBLE!!!!!!!!!
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Review
#1684664 Review #1684664 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • No pros
Cons
  • Bad service
Reason of review
Poor customer service
Tags
  • Pinebluff Chillis Is Horrible

Chilis - Poor Service

Hermitage, TN. Sarah took my order. Expediter delivered the food. For the next 40 minutes the server or trainee were never seen or heard from again. No drink refill...no dressing for the salad....no straw for the drink....no tip.
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Review
#1684481 Review #1684481 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • Tea had ice in it
Cons
  • Bad service
Reason of review
Poor customer service
Loss
$1
1.0
Details
I’m pissed because of an advertisement I just heard on the radio. A miserable man at a family’s vegan BBQ who couldn’t wait to eat his meaty meal from chili’s. I’ll tell you why this is immature and unprofessional. I am a vegetarian who tries to eat vegan as often as I...
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Review
#1669181 Review #1669181 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • Nice waitstaff
Cons
  • Advertising mocking vegans
Reason of review
Poor choice of advertising
2.2
Details
Mitchen closed . Manager and staff were pishynto close doors. I am from Texas. Was a trainer for Steak and Ale 30 years ago in Odessa. I was offered a job at Chili's Midland after law school. I handled Chili's for insurancen purposes at Texas Employers Insurance in...
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Review
#1654285 Review #1654285 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • Food is ok
Reason of review
Attitude of staff and also steaks should not be served here. They have been three times either overcooked, full of gristle or old.
Loss
$75
Preferred solution
Full refund

Chilis in District 2, Mississippi - Conplaint

1.4
Details
We went to dinner last night, at 8 pm at the Southaven location Goodman Rd. To my surprise several tables were cluttered with dirty dishes. Poor service by waitress Meagan. I eat there several times this was far the worst experience i received the manager was there never came over. The waitress bought food out it was cold ans she had a very bad attitude. It turned out bought food home paid full amount.
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Review
#1652786 Review #1652786 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • Manager joking about remaking a cold order
  • Location and normally i love the food
Cons
  • Most horrible experience of my entire life
  • Staff and management or food
Reason of review
Bad quality
Loss
$6300
Preferred solution
Full refund
Tags
  • Filthy Conditions
  • Slowest Service In Texas
  • Poor Time Management

Contact Chilis Customer Service

Mailing Address:
Chili's, Inc.
6820 LBJ Freeway
Dallas, Texas 75240
United States
Phone:
(800) 983-4637
All Chilis Contacts

Chilis Reviews

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Chilis reviews

Chilis in Saint Augustine, Florida - Complaint

1.4
Details
I took my wife to dinner everything we ordered was cold dry old wilted it took forever as well didn't want to make a scene so i paid and left i really would like my money refunded 35.00 $ i cant believe you serve food like this some one needs to get ahold if this as i have read many other same situations all over the states wow i just want my money back so i cand spend it on some real food thank you very upset
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Review
#1652319 Review #1652319 is a subjective opinion of poster.
Service
Chilis Customer Care
Pros
  • Host was polite
  • 1st time
  • Wait staff was ok
Cons
  • Horrible quality of food
Reason of review
Bad quality
Loss
$35
Preferred solution
Let the company propose a solution