Chilis
Reviews and Complaints
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Verified Buyer | Richland, PennsylvaniaOrders food from door dash and everything came unsealed l, even my drink
I am trying to get a refund as well. If they do not give me a refund I will never order from this place again.
- Did not seal my door dash order
Preferred solution: Full refund
User's recommendation: Idk
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Verified ReviewerFood Poisoning
Preferred solution: My Attorney will answer
User's recommendation: Inspections needed
To speak with management about an incident at the Jacksonville AR Chilis location
- As we had to eat a lot of that since
- Chips and dip were good
- Manager racially profiled our large party and attempted to
Preferred solution: I would like to have compensation for all 6 of my family members as well as have the "manager" Kristen take sensitivity training or demotion until she learns how to speak with people.
User's recommendation: If you are a black family please do not choose this location for your family dinner. The "manager" is rude and will not listen to your complaint as well will cancel your order and tell you "your done" . The service is bad. Horrible experience.
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Verified ReviewerComplaining
I dont understand this *** company at all .Im fiancé has started working here and he agreed to start at 16 an hour and his first check was 15 an hour and they want him to sign a paper so they can fix it and on top of this he also agreed to work from 8 to 4 why is it that he has been there less then a month and has been doing two peoples work and doesnt get home till 3 hours later it is un acceptable you tell me one *** company you know that makes you do preparations for two people and has to do it all by them *** selfs .and I know it seems like Im being a *** and comparing but hes getting more hours but I am purely *** off with the fact that we have son that is not even a year yet and they are taking time out of his day he could be having e it h his father and at that not *** staying to there agreement and he asked me not to call or complain but I need to after seeing what he had to do all *** day with no help .plus to add on there food is absolutely horrible .the last time I ate at a chilies my chili tasted like *** straight salt and my chicken wasnt even cut for my salad .there is only one person that has truly tired to help my fiancé out of the whole place so shout out to Juan for being so very sweet and helping out like everyone elses lazy *** should .
- Non
- Bad food
- Bad customer service
Preferred solution: For them to fix this damn situation
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Verified Buyer | Altamonte Springs, FloridaLess than stellar customer service
We ordered food for pickup from this restaurant and called them directly once the order was placed to confirm we wanted the burgers cooked to med/ rare and we confirmed it was 2 double burger lunch specials with the Manager on Duty. When my sister arrived to pick up the order she was told that the instructions werent given in time to satisfy our request and then told that the burgers are to thin anyway.
She was asked if she wanted to wait for the food, defeating the purpose of ordering ahead of time. And if thats not bad enough when we opened the containers, not only were the burgers cooked well done but one of the salads had no dressing. I called again and spoke to the Manager on Duty again and he shirked his responsibility in this situation.
Having been in the service industry for years, I would have been fired if I were to respond to a customer this way! Take responsibility for this outcome.
- Food is decent for the price most of the time
- Poorly trained employees handling customer service
Preferred solution: Satisfied
User's recommendation: Go into the restaurant to eat so if issues arise they can be addressed right away
I wrongfully fired for no reason
I have had worked at this company for 4 months in the month of November 2023 on the 14th I was doing the night shift as usual and had a seizure and had fallen back resulting in my head getting cracked open . I was rushed in a ambulance to a UNM hospital where I had received two staples in the back of my head .
Within the two days after I had cracked my head open your general manager had scheduled me for 8 in the morning to be a night cleaner , two days after I had cracked my head open trying to get me to work with staples his quote was to me and my boyfriend was "It doesn't say in her doctor's note that she can't work with the staples in ." I was recently fired on the 27th due to not being at a meeting I didn't know about . When I had opened the message it showed deleted so I had no idea there was a meeting as it didn't show anything in the message I had clicked on it. I am not getting worker's compensation for cracking my head open at this company while working for this company.
The general manager here in bernalillo NM is rude and a hateful person . Before he had let me go he had tried to fire me weeks ago before this due to a mistake another manager had made
User's recommendation: Don't work here .
Poor service no refund
User's recommendation: Don't go there
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Verified Reviewer | Largo, FloridaServed raw burger
Preferred solution: Full refund
User's recommendation: dont order a burger
Report really bad experience
User's recommendation: My recommendation for anybody visiting Chili's don't go to the one in Winter Garden and manager is horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Prairie, TexasHORRIBLE WILL NEVER GO BACK
- Everything was horrible the food and the service terrible
Preferred solution: Nothing - they will not get my business no longer.
User's recommendation: DO NOT GO! HORRIBLE EXPERIENCE!
Bad Chili's
User's recommendation: Do no pay anything before the amount is correct.
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Verified ReviewerTerrible food
- Normally good
Preferred solution: Full refund
User's recommendation: Avoid this location
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Verified Buyer | Orlando, FloridaComplaint of service
User's recommendation: Patronize a business that doesn't overcharge you, and if they do, will resolve the issue as fast as they created it.
My gift card
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Palm Bay, FloridaOrder
- Dont serve fresh food
Preferred solution: Full refund
User's recommendation: Go somewhere else where they will serve you fresh food
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RETURN THE FOOD
GET A JOB! FINISH HIGH SCHOOL!
And for your edification, with Door Dash orders, restaurants do not and will not provided refunds or replacements! Refunds must come from door dash!
No offense, but have no right telling anyone to get an education, if you cannot even spell the word. How do you know that he or she has not finished high school? Whatever education they have they are more educated than you are obviously.
I can't because I ate it. I will be honest with you.
That food was not unsealed. I opened up the food and took a picture after. I am lying to get a free meal.
I am having trouble with finding a job. I have a criminal background.
Actually If you click on their username you will see that they have duplicate accounts. Not sure how they can do that since you should not be able to make the same name.
But click on the username of the complainer and the granny thing. Not the same person.
Different people. Accounts.